Frequently Asked Questions
Q. What is online giving?
Online giving is the ability to give a donation or schedule a series of donations using your debit or credit card on maderavwcc.com
Q. What is a contribution schedule?
You can choose how often you would like an automatic donation to be
made—weekly, every two weeks, or monthly.
Q. Why do I have to set up an account and password?
Setting up an account and password allows you to enter a highly secure environment for your transaction. Once your account and password are established, all of your personal information including credit card information is safe and protected.
Q. Is it secure?
All debit or credit card information you enter and store for online giving is secured by Hacker Safe. No one has access to your data unless authorized by you.
Q. Are there any hidden charges or fees to give online?
Nope. You select the dollar amount for your gift. That is the dollar amount that will be recognized as your donation. No costs or fees yo you.
Q. Nothing happens when I click ‘Give Online’. What’s wrong?
If you are using a pop-up blocker like Google Toolbar, Norton Internet Security or Pop-Up Stopper, the window can’t open. Most browsers also have an internal popup blocker that can be enabled or disabled. In order to use interactive features on vwccmadera.com (like online giving and event registration) you will need to allow pop-ups.
Q. Can I use my debit card or credit card?
As long as it's a MasterCard, Visa, Discover or American Express.
Q. Can I use an electronic check?
No, at this time our account is not set up to receive electronic checks.
Q. Can I just try this by giving one time?
Sure. Select “One Time” in the frequency drop-down box.
Q. If we want to help people get out of debt, why does Valley West Christian Center accept credit card donations?
Used within the parameters, debit and credit cards can be an efficient tool for payments and purchases. Many people utilize them in place of checks or cash throughout the month, and then pay off the balance in full. For these people, we offer the option of using a debit or credit card to give. We strongly discourage those who have ongoing credit card debt from exercising this option.
Q. How should I tithe if my income varies from pay period to pay period?
Depending on which is more feasible for your situation, you can handle tithing with a fluctuating income in a couple of different ways. Some people choose to give exactly one-tenth of their earnings for each individual pay-period. Others estimate their total earnings for the year and give a portion of the total tithe each week or month throughout the year.
Q. Can I designate my gift to a particular department or ministry?
Every dollar given to the VWCC general fund is used to support the global mission of
VWCC; therefore, gifts cannot be designated or restricted for use by a specific department or ministry.
Q. What if I want to change my online giving or stop it?
From the online giving window, scroll down to the contribution schedule. Select the green edit button to make a change or select the blue button to delete.
Q. Who do I talk to if I have more questions?
Contact the Church Office at: 559.674.8922, or firstname.lastname@example.org and they'll be glad to
answer any questions you may have.